TERMS & CONDITIONS

Welcome to www.jigzle.id!

The terms and conditions stipulated below are to regulate the online trading activities through our website. Users are encouraged to read carefully as they may affect User's rights and obligations under the law. By accessing and / or using the site www.jigzle.id, users are deemed to have read, understood, and agreed to all contents in the following terms & conditions.

PRODUCTS AND SERVICES
Orders that you order through the site will be approved when you receive confirmation from jigzle.id. The confirmation will be emailed to you.

Payment of your order can be done via Bank Transfer and Credit Card via the designated payment gateway that is MIDTRANS.

The service charge charged to you is in accordance with the total price of the order.
Prices of products and shipping services may change as per jigzle.id policy without prior notice.

All information about offers, gifts, promotions and products through promotional media or print media can be directly asked to our staff or by email to: support@jigzle.id

PAYMENT SYSTEM USING VISA / MASTER
To provide ease and certainty for customers in transactions on jigzle.id, we have now implemented an online payment system when customers purchase products online using the Visa / Master payment system option. All transactions will be processed in Indonesian Rupiah . Our secure payment order process is secure with the Secure Sockets Layer (SSL) protocol whereby SSL provides the full security of every customer and the freedom to shop online without any worries about the possibility of stolen credit card

TRANSACTIONS THROUGH PAYMENT PAGE ONLINE
System of Service
The ordering of products through payment gateway MIDTRANS can be done every Monday to Sunday from 00.00 to 23.59 hours.
Exchange or cancellation of ordered products can only be done manually (by contacting us) to jigzle.id.

Online Ordering & Payment Procedures
Customers can first login at www.jigzle.id. For customers who have not registered as user / member must fill out our registration form.
After successful login, the customer can then order products online and fill in order information and credit card data on online payment page as follows:

Customer name, address and telephone number
Type of payment used (Bank Transfer, Credit Card, etc)
Number, CVV and Expiry Date if using Visa / Master Credit Card
Delivery Address
Additional Instructions (if any)

The customer pays as a willingness and agreement of the transaction value, and confirmed by the approval of the card-processing bank.
Customer is then required to complete payment and if the transaction has been successfully done, we will send payment receipt by e-mail to e-mail address stated in buyer's personal data within 1 (one) day after the payment process was completed.
Customers are required to keep proof of payment should it be required at any time in the process of payment confirmation.
All transactions will be processed within 2 x 24 hours, except for pre-order transactions.
Jigzle.id reserves the right to refuse any transactions if deemed inappropriate.
For now credit cards that can be processed are credit cards issued by banks located in Indonesia.

Product Delivery
Product will be passed to the courier within 1×24 hours working day. Customers can find out the order status by using the option in Order History located in My Account (customer is requested to log in first).
This may be done on the same day if ordering and payment confirmation to jigzle.id are completed before 13.00 WIB (+08:00 GMT, business day).
Product shipping costs will be charged to customers (only for certain products). The cost is fully dependent on the courier service used.
Jigzle.id is not responsible for any damage to the goods / packages caused by third parties such as courier services used.

Delivery of products may be done by any of the following courier services:
TIKI / JNE / J&T / Pandu Logistics
Pos Indonesia EMS, DHL, FedEx for international customers

Product Overview and Condition
The availability of the goods on jigzle.id is presented as accurately as possible with periodic updates that are subject to change at any time.

The product conditions are as follows:
Items are sealed / wrapped from the manufacturer.
It is possible that there are differences in the color of goods that are not exactly the same as displayed on the site, can be caused by the lighting factor and the setting / resolution of the computer monitor and can not be used as a sole reference.
Customers should ensure that the product details / information match the required specifications before moving on to the online payment page.

Product Price and Purchase / Payment Confirmation
The price of the product to be paid is as stated in the shopping cart and / or booking invoice (payment page)
If there is a change in price, then the applicable price is the price corresponding to the total shopping information displayed in the payment page.

In Anticipation of Credit Card Abuse on Online Transactions
Customers must register as a member on jigzle.id site by providing complete and correct information on their personal data and the type of card used when making payments via credit card.
Verification via phone call: jigzle.id may verify via phone call to ensure that the concerned customer is the owner of the credit card that is being used.